Terms of Use

Last updated: October 27, 2026

These terms describe appropriate use of the Virellozav website. Purchasing rules are provided separately in our Terms of Purchase; information handling is explained in our Privacy Notice.

Using the website responsibly

Browse and use the site for lawful purposes. Do not interfere with its operation, attempt unauthorized access, introduce harmful code, impersonate another person, submit fraudulent information or misuse another person's account or payment details. If you create an account, keep its access details private and notify us if you suspect unauthorized use.

Store information

We aim to keep descriptions and shopping information clear and current, but content may require correction. Contact us about an error or an important missing detail. We will address material errors affecting an order under the Terms of Purchase and applicable law, rather than relying on a general disclaimer to avoid responsibility.

Styling suggestions are general inspiration, not a promise that an object is suitable for every surface, setting or purpose. Follow the specific product instructions and make sure any display is stable and appropriate for its surroundings.

Images, text and other content

Website content may be owned by us or used with permission. You may view it for personal shopping purposes. Do not reproduce it commercially, misrepresent its source or use another party's intellectual property without permission, except where the law allows.

If you submit a review, photograph or message, make sure it is accurate and that you have the right to share it. Do not include unlawful, abusive or infringing material or unnecessary personal data. We may use a submission as reasonably needed to address your enquiry or administer the relevant service. Any broader promotional use requires an appropriate permission or other lawful basis; these terms do not impose an unrestricted transfer of ownership.

Availability and external services

Maintenance, technical faults or other circumstances can interrupt access. Links to independent services are provided for convenience; their own terms and privacy notices apply. Linking does not make us responsible for all external content, but it does not remove obligations that legally remain ours.

Enforcement and legal protections

We may restrict misuse proportionately and as permitted by law. Nothing here excludes responsibility for fraud, willful misconduct or other liabilities that cannot lawfully be excluded, nor does it reduce mandatory consumer rights.

Chinese law applies to these website terms to the extent legally permitted, without removing any mandatory protections or lawful court access available to you. We may update these terms prospectively and provide additional notice where required. For a concern about the website, use the contact details below.

Business details and support

Virellozav is operated by Zhongshan Huajian Cross-Border E-Commerce Co., Ltd.

Registered business address: Room 306, 3rd Floor, No. 23, Xiangxing West Street, Shunxing South Road, Henglan Town, Zhongshan, Guangdong, China
Website: virellozav.com
Email: service@virellozav.com
Telephone: +86 760 2368 1082
Support hours: Monday–Friday, 9:00 AM–6:00 PM, Beijing Time (UTC+8)
Customer support replies: within 1–2 business days.

This registered address is not a return warehouse. Please obtain return instructions from us before sending goods.