Privacy Notice

Last updated: October 27, 2026

This notice explains how Virellozav handles personal information when you browse our store, place an order or contact us. The business responsible for this store is identified below.

Information used to run the store

Depending on how you interact with us, we receive contact and delivery details, billing information, order history, messages and preferences that you provide. Payment services process payment details needed to complete your transaction. The store and its service providers also receive technical information such as IP address, browser and device details, cookies and activity on the website.

We use relevant information to process payments and orders, arrange delivery, provide support, handle returns, keep records, prevent fraud and maintain the service. Where permitted and subject to required choices or consent, information may also support analytics and marketing. Promotional subscriptions are optional; withdrawing from them does not stop necessary order or security messages.

Service providers and other disclosures

Our store is hosted on Shopify. Shopify and other providers may process information to supply hosting, payment, fulfillment, delivery, customer-support, analytics or related services. We disclose information relevant to the service and applicable legal requirements. Information may also be disclosed when legally required, to protect rights and security, or in connection with a lawful business transfer subject to appropriate safeguards.

Shopify can process certain information independently for its own services. See Shopify's Consumer Privacy Policy for details and choices relating to Shopify. Third-party services have their own practices; this notice does not replace their notices.

Cookies and advertising choices

Cookies and similar technologies support functions such as keeping a cart, remembering preferences and protecting checkout. Analytics or advertising technologies, where used, may have additional consent or opt-out requirements. You can use available website privacy controls and browser settings to manage choices. Blocking some technologies can affect store functionality.

Under some privacy laws, disclosures for targeted advertising may be defined as a sale or sharing even when there is no direct monetary payment. Where these activities occur, you may request the applicable opt-out. To submit a privacy request or request an applicable opt-out, email service@virellozav.com.We respect legally required opt-outs and applicable recognized preference signals. This notice does not imply that every optional advertising feature is enabled.

Retention, security and international processing

We keep information for as long as reasonably needed for its purpose, including orders, support, legal recordkeeping, disputes and security, then delete or otherwise handle it in accordance with applicable requirements. We take reasonable protective measures, but no electronic system can be guaranteed completely secure.

Our business and service providers may process information outside your state or country, including in China and locations where Shopify or other providers operate. Applicable safeguards are used where legally required for international transfers.

Your requests

Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your information, to restrict certain processing, to withdraw consent or to opt out of sale, sharing or targeted advertising. You may also have a right to appeal a decision or complain to a relevant authority. Exceptions may apply, such as records we must retain by law.

Contact us to exercise a right or ask a privacy question. We may reasonably verify your identity and an authorized agent's authority before acting. We do not discriminate against you for exercising applicable rights. Support's initial reply is within 1–2 business days; completing a privacy request follows the applicable legal response period.

Children and updates

This shopping service is intended for adult customers. We do not knowingly collect children's personal information contrary to applicable law. Contact us if you believe a child has supplied information improperly so that we can investigate and take appropriate action.

We may update this notice as our practices or requirements change, show the revised date and provide further notice or request consent where needed. Publishing a new notice is not a substitute for consent when consent is required.

Business details and support

Virellozav is operated by Zhongshan Huajian Cross-Border E-Commerce Co., Ltd.

Registered business address: Room 306, 3rd Floor, No. 23, Xiangxing West Street, Shunxing South Road, Henglan Town, Zhongshan, Guangdong, China
Website: virellozav.com
Email: service@virellozav.com
Telephone: +86 760 2368 1082
Support hours: Monday–Friday, 9:00 AM–6:00 PM, Beijing Time (UTC+8)
Customer support replies: within 1–2 business days.

This registered address is not a return warehouse. Please obtain return instructions from us before sending goods.